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Digital agenda

Europe 2020 is the EU's growth strategy for the coming decade. In a changing world, the EU should become a smart, sustainable and inclusive economy. These three mutually reinforcing priorities should help the EU and the Member States deliver high levels of employment, productivity and social cohesion.

  1. Digital agenda
  2. eGovernment action plan

Within each initiative, both the EU and national authorities have to coordinate their efforts so they are mutually reinforcing. Most of these initiatives have been presented by the Commission in 2010:

Digital agenda

The overall aim of the Digital Agenda is to deliver sustainable economic and social benefits from a digital single market based on fast and ultra fast internet and interoperable applications.

The ICT sector is directly responsible for 5% of European GDP, with a market value of € 660 billion annually, but contributes far more to overall productivity growth (20% directly from the ICT sector and 30% from ICT investments).

Key performance targets in the field of eGovernment:

  • eGovernment by 2015: 50% of citizens using eGovernment, with more than half of them returning filled in forms. (Baseline: In 2009, 38% of individuals aged 16-74 had used eGovernment services in the last 12 months, and 47% of them used eGovernment services for sending filled forms.)
  • Cross-border public services: by 2015 online availability of all the key crossborder public services contained in the list to be agreed by Member States by 2011. (No baseline)

The Digital Agenda for Europe is one of the seven flagship initiatives of the Europe 2020 Strategy based on the following aims:

  • Apply the European Interoperability Framework at national level by 2013; The Commission is working with Member States on an Action Plan to implement the commitments in the 2009. eGovernment Declaration Malmö
  • The Commission is working with Member States on an Action Plan to implement the commitments in the 2009. eGovernment Declaration Malmö

eGovernment action plan

A new generation of open, flexible and collaborative eGovernment services is needed to empower European citizens and businesses, to improve their mobility within the internal market of the 21st century and to ensure that public services can serve an economy which relies on the networks of the future.

The European Commission aims to support with its eGovernment Action Plan 2011-2015 the provision of a new generation of eGovernment services for businesses and citizens. The Action Plan identifies the following four political priorities based on the Malmö Declaration, agreed on 18 November 2009 at the 5th Ministerial eGovernment Conference in Malmö, Sweden:

  • Empower citizens and businesses
  • Reinforce mobility in the Single Market
  • Enable efficiency and effectiveness
  • Create the necessary key enablers and pre-conditions to make things happen